Answers to the questions we get asked most. If yours is not here, call 0800 368 8590 or email [email protected].
Order online through the basket, or call 0800 368 8590. We take card and PayPal.
Call us as soon as you can. If the order has not been dispatched, we can usually change it. After dispatch, it becomes a return.
Yes. Call 0800 368 8590 and ask for the sales team.
Free to UK mainland addresses on every order. No minimum spend.
Lead times vary by brand and are shown on each product page. Stocked items go out in a few working days. See our delivery information.
Call 0800 368 8590 first. Some postcodes carry a supplier surcharge, and we will confirm it before you order.
30 days from delivery, if the item is unused and in its original packaging. Full detail is on our returns and refund policy.
Tell us within 48 hours on 0800 368 8590. We will raise it with the carrier and put it right.
Yes, and it costs nothing. Send us your room dimensions and your target crop. We will spec the cabinet, light, climate and irrigation as one system.
A cabinet is quieter, tidier and better insulated. A tent is cheaper and easier to move. Our cabinet versus tent guide compares them.
It depends on the fixture and the growth stage. Our grow light distance guide gives the numbers.
Work it out from your room volume and target air changes. Our ventilation sizing guide shows the maths.
Credit card, debit card and PayPal. Our payment provider handles card details on their own secure systems.
Traffic to this site is encrypted. We never sell your details. Read our privacy policy.
Telephone 0800 368 8590. Email [email protected]. We reply within one working day.